Effective Date: January 27, 2025
Tranquillum Home Centers (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, and payment information provided when purchasing products or services.
- Non-Personal Information: Browser type, IP address, device type, and other technical information collected automatically.
2. How We Use Your Information
We use your information to:
- Provide and manage our services.
- Process transactions and send confirmations.
- Respond to inquiries, comments, or feedback.
- Send promotional emails, newsletters, and updates (with your consent).
- Improve our website and offerings.
3. How We Share Your Information
We do not sell or rent your personal information. We may share your data with:
- Service Providers: Third-party providers who assist in delivering our services (e.g., payment processors, email marketing platforms).
- Legal Requirements: When required by law or to protect our rights.
- Business Transfers: In the event of a merger or acquisition.
4. Your Rights
Depending on your location, you may have the following rights:
- Access your personal data.
- Correct inaccuracies in your data.
- Request deletion of your data.
- Opt-out of marketing communications.
To exercise your rights, contact us at peace@tranquillumhome.ca.
5. Data Retention
We retain your data only as long as necessary to provide our services or comply with legal obligations.
6. Security
We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the internet is completely secure.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
8. Scheduled Closure Periods
December 29, 2025–January 4, 2026
New Year’s Day
February 16–22, 2026
Family Day
March 30–April 5, 2026
Good Friday and Easter Weekend
May 18–24, 2026
Victoria Day
June 29–July 5, 2026
Canada Day
September 7–13, 2026
Labour Day
October 12–18, 2026
Thanksgiving Day
December 21–27, 2026
Christmas Day and Boxing Day
To allow time for rest and renewal, Tranquillum Home will be closed during the following holiday weeks:
During these periods, one-on-one appointments, group sessions, workshops, and regular programs will be paused.
All services will resume after each closure period. We encourage you to plan your appointments in advance.
We wish you a peaceful and refreshing holiday season.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting. Please review this policy periodically.
10. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
Tranquillum Home Centres
Email: peace@tranquillumhome.ca.